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Privacy

Privacy policy

1. Data protection at a glance

Protecting your personal data is important to us. Personal data means any information that can identify you personally. We process personal data exclusively in accordance with applicable data protection law, in particular the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

2. Controller

The controller responsible for data processing on this website is:

Hardware König
Owner: Bijan Mousawi
Sinnersdorfer Str. 143
50769 Köln
Germany

E-Mail: info@hw-koenig.com

Phone: 0221 77714432

3. Hosting and provision of the website

This website and online shop are provided through Odoo. When you visit the website, technically necessary data may be processed, in particular your IP address, date and time of access, pages visited, browser type, operating system and other technical information.

Processing takes place in particular to provide the website securely and reliably and, where applicable, on the basis of Article 6(1)(f) GDPR.

Where Odoo processes personal data on our behalf, this takes place in accordance with the data protection requirements for processing on behalf of a controller.

4. Contacting us

If you contact us through the contact form, by email or by telephone, we process the data you provide in order to handle your enquiry.

This may include your name, email address, telephone number, company, subject and the content of your message.

If you contact us to initiate or perform a contract, processing is based on Article 6(1)(b) GDPR. In other cases, processing may be based on our legitimate interest in handling enquiries under Article 6(1)(f) GDPR.

5. Customer accounts and orders

When you place an order in our online shop, we process the data necessary to carry out and handle that order.

This may include in particular:

Name and address
Billing and delivery address
Email address
Telephone number
Company details
Order details
Payment information

These data are processed to take steps prior to entering into a contract and to perform the contract under Article 6(1)(b) GDPR.

Data may also be processed to fulfil statutory retention and documentation obligations, in particular on the basis of Article 6(1)(c) GDPR.

6. Payment processing

Depending on availability, our online shop may offer the following payment methods in particular:

Credit card
PayPal
Card payments through Stripe

When a payment service provider is used, the data required to process the payment are transferred to that provider.

The data processed depend, among other things, on the chosen payment method and the terms of the relevant payment service provider.

Card payments are processed through the payment service provider Stripe.

7. PayPal

If you select PayPal as your payment method, the data required to process the payment are transferred to the provider of the PayPal payment service.

Processing takes place for payment processing and performance of the contract under Article 6(1)(b) GDPR.

Any further processing of personal data by PayPal is governed by the payment service provider’s privacy policy.

8. Credit card payments

For credit card payments, the data required to process the payment are processed by the payment service provider used.

Processing takes place to carry out the payment and perform the contract under Article 6(1)(b) GDPR.

9. Shipping and delivery

To carry out delivery, the personal data necessary for this purpose may be transferred to the commissioned shipping or logistics company.

This includes in particular your name and delivery address and, where required for delivery, other contact details.

Processing takes place to perform the contract under Article 6(1)(b) GDPR.

10. Cookies and technically necessary functions

Our website may use cookies or comparable technologies.

Technically necessary cookies may be used to enable basic website and online shop functions, such as the shopping cart, login, security and order processing.

Where cookies or comparable technologies require consent, they are used only after the relevant consent has been given. Consent may be withdrawn with effect for the future.

11. Retention periods

We store personal data only for as long as necessary for the relevant processing purpose or as required by statutory retention obligations.

Once the relevant processing purpose no longer applies and statutory retention periods have expired, the data concerned are deleted unless another legal basis permits continued storage.

12. Disclosure of personal data

Personal data are disclosed only where necessary to perform a contract, where a legal obligation exists, where you have consented or where there is another legal basis for the transfer.

Recipients may include payment service providers, shipping and logistics companies, IT and hosting providers and other service providers involved in performing the contract.

13. Your rights

Subject to the applicable legal requirements, you have in particular the right to:

Access your stored personal data under Article 15 GDPR,

Rectify inaccurate personal data under Article 16 GDPR,

Have personal data erased under Article 17 GDPR,

Restrict processing under Article 18 GDPR,

Data portability under Article 20 GDPR,

Object to certain processing under Article 21 GDPR.

Where processing is based on consent, you may withdraw that consent at any time with effect for the future under Article 7(3) GDPR.

14. Right to lodge a complaint with a supervisory authority

Under Article 77 GDPR, you have the right to complain to a data protection supervisory authority if you believe that processing of your personal data infringes data protection law.

15. Security

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access and other unlawful processing.

Data transmission through our website is generally encrypted where an encrypted connection is provided.

16. Changes to this privacy policy

We reserve the right to amend this privacy policy if legal requirements, our website, the services used or data processing change.

Last updated: September 2026